Tag Archives: customer service

Getting Naked

I was on a flight to Texas when I saw a book. I wasn’t sure at first that I was seeing the title right. When I did it; I felt a little awkward. What is that lady reading? Why does she need to learn how to get naked? I looked away, thinking she may be …

June 13, 2010 – 9:00 am | By Chris Gratigny | Posted in Book Reviews | Tagged , , , , | Comments (0)

When Receiving a Discount

Get in the back of line. Let the paying customers go first.  Expect less.  You’re paying less, you’ll get less. People love getting deals, coupons, getting things on sale. The clearance rack always has a deal, or refurbished, open box, you name it. It can make your blood rush with excitement just thinking about the deals …

October 15, 2009 – 9:00 am | By Chris Gratigny | Posted in Life, Professional | Tagged , , , , , | Comments (0)

Vacation Auto-Responder

After having some of my team go out of town, I’ve learned the true value of an email auto-responder. I’d hope that everyone who has a job, and receives email, will receive email that is somewhat important. Among other things, the emails received while you are away may be asking you to perform a task, attend a meeting, or make a decision.

September 9, 2009 – 9:00 am | By Chris Gratigny | Posted in Professional | Tagged , , , , , | Comments (2)