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	<title>Chris Gratigny&#039;s Blog &#187; customer service</title>
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	<link>http://www.chrisgratigny.com</link>
	<description>Bringing a different perspective.</description>
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		<title>Getting Naked</title>
		<link>http://www.chrisgratigny.com/2010/06/13/getting-naked/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
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		<pubDate>Sun, 13 Jun 2010 16:00:13 +0000</pubDate>
		<dc:creator>Chris Gratigny</dc:creator>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[adapt]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[responsible]]></category>
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		<guid isPermaLink="false">http://www.chrisgratigny.com/?p=752</guid>
		<description><![CDATA[I was on a flight to Texas when I saw a book. I wasn&#8217;t sure at first that I was seeing the title right. When I did it; I felt a little awkward. What is that lady reading? Why does she need to learn how to get naked? I looked away, thinking she may be [...]]]></description>
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		<title>When Receiving a Discount</title>
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		<comments>http://www.chrisgratigny.com/2009/10/15/when-receiving-a-discount/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 16:00:28 +0000</pubDate>
		<dc:creator>Chris Gratigny</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Professional]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[deal]]></category>
		<category><![CDATA[discount]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[warranty]]></category>

		<guid isPermaLink="false">http://www.chrisgratigny.com/?p=614</guid>
		<description><![CDATA[Get in the back of line. Let the paying customers go first.  Expect less.  You&#8217;re paying less, you&#8217;ll get less. People love getting deals, coupons, getting things on sale. The clearance rack always has a deal, or refurbished, open box, you name it. It can make your blood rush with excitement just thinking about the deals [...]]]></description>
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		<title>Vacation Auto-Responder</title>
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		<pubDate>Wed, 09 Sep 2009 16:00:05 +0000</pubDate>
		<dc:creator>Chris Gratigny</dc:creator>
				<category><![CDATA[Professional]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[fav]]></category>
		<category><![CDATA[friendly]]></category>
		<category><![CDATA[vacation]]></category>
		<category><![CDATA[vacation auto response]]></category>
		<category><![CDATA[vacation autoresponder example]]></category>

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		<description><![CDATA[After having some of my team go out of town, I've learned the true value of an email auto-responder.  I'd hope that everyone who has a job, and receives email, will receive email that is somewhat important.  Among other things, the emails received while you are away may be asking you to perform a task, attend a meeting, or make a decision.]]></description>
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