25 Jun 2010

It's a Draft

This week there's been a common theme that has come up that has intrigued me. It's the difference between communicating "done" and "draft". When work is sent to me on a project that I'm responsible for, I have completely different feedback if I think you're "done" vs it's a "draft" you're showing me.

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10 Nov 2009

Communication: Did you really try?

You are asked to get information from someone, where do you start? If you know the person and have worked with them, then it is easy - you know how to communicate with them. If you don't know the person, you have to figure out what forms of communication they use to be able to get an answer to the question you are needing to ask. How do you go about doing that?

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8 Oct 2009

A.S.A.P.

Stressed Requester: "I want that done" You: "When?" Stressed Requester: "A.S.A.P." You: "Okay, no problem.  As soon as possible would be a month from now.  Without breaking any prior commitments, we can get it out in a month! How does that sound?"

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30 Aug 2009

Tasks vs Responsibilities

I didn't know there was such a big difference between taking on a responsibility vs. a task.  There's a difference?  Yes, there sure is.  Here's what happens... your boss asks you to perform a task.  You say, "sure" and perform that task.  After performing that task you move on and work on other tasks that you have been given, knowing the task that you were given was completed.  Right?  You're feeling great.

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